Wilbury Stratton is a global intelligence platform. What does this mean? Really, we are a research and executive search business. About 50 percent of the work we do is insights-based. We assist clients in better understanding their market, their competitors or their client base. The balance is straightforward retained, senior-level headhunting. Our research teams are defined by their rigour, precision and attention to detail. Each researcher specialises in a particular industry and has an extensive list of executive-level contacts. There’s no great mystery to how we work. We pick up the phone and talk to people. Our multi-lingual researchers conduct thousands of in-depth interviews. Sources include C-suite executives, talent managers, HR professionals, journalists, consultants ... anyone who can provide us with the knowledge and insight our clients require. We analyse the data we've mined and produce 'boardroom-ready' style reports for our clients.
The business is split into two parts; Sales and Research. Sales is pretty self-explanatory - winning the projects, building relationships, all that good stuff. The research team is responsible for delivering all projects that are won by the sales team. Delivery includes: - Primary and secondary research on the relevant subject - Engaging with candidates, market sources and anyone else relevant to a project - Working in partnership with the Sales team to ensure we know what the client wants; we often also liaise directly with clients - Writing update reports for clients at key points in a project - Writing a final report - Working with Jo (our designer) to create the finished report - Presenting our findings to the client – usually a face-to-face meeting - Candidate management where appropriate (more on this later)
Your role will touch on almost all aspects of the research process. You’ll certainly be involved in identifying and speaking to candidates and sources. Mostly this will be on the telephone but you may also meet candidates in person, usually with another more senior colleague. You will do a lot of writing and proofing. Be prepared to get involved with some of the more administrative tasks – formatting CVs, running searches on LinkedIn etc. No one is too senior to do these, but they’ll probably more often fall to you rather than, say, a Research Principal. You won’t often meet clients, but it’s possible – in which case your role will be to provide support to senior colleagues who will lead these meetings.
A lot of the training is on the job, but we’ll also make you sit through a suite of introductory seminars which will explain our process, introduce you to basic business roles, structures and concepts and provide you with the rudimentary skills to do the job. We are a very collegiate firm with a great track record in supporting and empowering new starters. So expect your new colleagues to provide helpful, constructive advice on an informal basis. You’ll also have a monthly meeting with the Head of Research to check on your progress and discuss any concerns. Every quarter, that meeting will also be attended by the Company MD.
Typically, it takes between a year and 18 months to gain your first promotion. By that time, we’d expect you to have developed a strong, personalised working style. This will come across most obviously in your telephone work. You’ll know how to manage a conversation, elicit maximum information and prioritise the right calls. You’ll be excellent on process and a scrupulous user of the company database. You should know the Best Practice Guide by memory and be able to write profiles and report segments in a way that is indistinguishable from your colleagues. We’d also expect you to have led a small project. Everything you do should be characterised by maturity, professionalism and confidence.