We are looking for a recruitment consultant or account manager with 3 years+ experience preferably in Pharmaceuticals and Life Sciences but we are open to all other industry experience, you would need to have experience of managing high level accounts. The role is a pure Account Manager position meaning NO BUSINESS DEVELOPMENT. If you are a 360 consultant and enjoy the account management side of your role than this would be a perfect transition for you. The main purpose of the role is to support and assist the EU Contract group in managing the day to day pipe-line of MSP roles and to ensure that delivery is maintained to each client. You will be working closely with the Head of Contract /Team Leaders to ensure a high level of service to our current clients. This opportunity doesn’t come along often within the recruitment market, it’s an opportunity to be purely focused on maintaining relationships. If interested, we can have an informal conversation if you have any questions.
o To operate as a liaison between ProClinical departments including Recruitment Contract delivery teams, Client Services, finance and business support. o Managing the operational aspects of all key MSP Contract Accounts currently including: 24 MSPs across Europe o Tracking weekly received roles, delivery to all roles. o Advising consultants/Team Leaders of Interview requests, Offers and Negotiation o Portal Administration o Ensure that compliance, SLA’s and KPI’s are maintained for all accounts. o Any account SLA or KPI updates are communicated to sales teams. o Advising Team Leaders and delivery teams of open roles. Pushing teams and consultants for delivery. o Providing Weekly report on delivery to MSP accounts. Track work flow. o Managing MSP relationships. Arranging quarterly meetings with key stakeholders. o Work with Business support to manage extensions and on boarding. o 1st line client services liaison for PO / new client Information enquiries from finance.
o 9 - 6 working hours and an earlier finish on Friday with dress down o Not overly KPI driven, realistic targets you can achieve as we believe in a positive environment o Promote international moves - San Francisco, Philadelphia, New York, Boston, Switzerland, Singapore, Sydney and more offices to start up within the next 2 years o High Earning Potential and Quarterly Bonus o Annual incentive trips away to Cape Town, Singapore, Vegas, New York, Skiing etc. o Incentives include trips to the theatre, horse racing, go karting and Michelin star restaurants. o Continuous Support and Training with both your mentor and our Learning and Development team o Dynamic and Inclusive Culture o Fun Office space located by London Liverpool Street o Company Benefits - Pru Vitality healthcare, Subsidised Virgin Active gym membership, Extended gym lunches, Season ticket travel loan, Contributory pension scheme, Childcare vouchers, Cycle to work scheme o Hire into roles/projects that have a moral purpose
Location: London (2 minute walk from London Liverpool Street Station or a 3 minute walk form Moorgate Station) Salary: Basic Negotiable dependent on experience and level + quarterly Bonus & luxurious incentives including holidays, directors lunch and much more! Start Date: As soon as you're available!